Last updated: 23/04/2026 09:44:30
Numou Ltd ("Numou", "we", "us" and "our") is a company established under the laws of the Abu Dhabi Global Market (“ADGM”), with its registered office address at 15th Floor Al Khatem Tower. Numou is a subsidiary of the ADGM who operate a digital marketplace that connects small and medium enterprises (“SMEs”) with financing opportunities and procurement contracts.
Numou is committed to protecting the privacy and security of your personal data and this Privacy Notice (the "Notice") describes how we collect and use personal data about you when you use our digital marketplace platform (“Platform”) www.numou.ae , in accordance with applicable data protection and data privacy laws, such as the ADGM Data Protection Regulations 2021 ("DPR").
This Notice applies to all individuals of SMEs, lending institutions such as banks, service providers, government agencies and corporates that use the Platform (“Users”, “your” and “you”). "Personal data" means any information that Numou processes that relates to identifiable or identified individuals.
Please read and retain a copy of this Notice along with a copy of any other privacy notice or privacy policy that we may provide on specific occasions when we are collecting or processing personal data about you, so that you are aware of the purpose and use of why we are collecting your personal data.
We will process your personal data in our capacity as a controller. This means that we are responsible for ensuring that we comply with relevant data protection laws when processing your personal data. In some cases, we may also act as a data processor. This means that we act on behalf of the relevant controller and only under their authority and instructions in regard to any processing of personal data.
We will comply with the following principles, which means that your personal data will be:
a) used lawfully, fairly and in a transparent way;
b) collected only for specified, explicit and legitimate purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
c) adequate and relevant to the purposes we have told you about and limited only to those purposes;
d) accurate and kept up to date;
e) kept only as long as necessary for the purposes we have told you about; and
f) kept securely.
3 Personal data that we may hold about you, use of such personal data and the legal basis for processing of such personal data
In connection with your use of the Platform, we will collect, store and use the following categories of personal data about you for the below purposes and legal basis:
We collect personal data about you from the following sources:
a) you (as a user);
b) any other third parties such as the ADGM
If you fail to provide certain information when requested, we may not be able to provide you with information about our services and products, and it may affect your use and functionality of the Platform.
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
We will share your personal data with third parties where required by law, where it is necessary to administer the service relationship with you or where we have another legitimate interest in doing so.
"Third parties" include third-party service providers managing the Platform (including contractors and designated agents) and other entities within the Numou Group such as the ADGM.
All our third-party service providers and other entities in the Numou Group are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. Where they are acting as a processor, we only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will share your personal data with other entities in our Numou Group where another entity provides us with relevant services, as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise, for system maintenance support and hosting of data.
We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. In this situation we will, so far as possible, share only anonymised or pseudonymised data with the other parties before the transaction completes. Once the transaction is completed, we will share your personal data with the other parties if and to the extent required under the terms of transaction.
We may also share your personal data with a regulator or to otherwise comply with the law.
The information you submit will be processed and stored on servers based in the United Arab Emirates.
Under certain circumstances, we may have to transfer your personal data outside the country where you are residing, and may be transferred to countries which do not have data protection laws or to countries where your privacy will not be protected as extensively.These and all other transmissions will remain secure and under our sole control.
We will implement appropriate measures, such as standard contractual clauses (a copy is available here), to ensure that your personal data remains protected and secure when it is transferred outside your home country and you can exercise your rights effectively.
Data security is very important to us, and to protect your personal data we have taken suitable measures to safeguard and secure data collected about you.
We have put in place appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties on a need to know basis. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We train people who work for us on how to handle personal data appropriately and we restrict access to what is necessary for specific job functions. In addition, our employees and third-party service providers are subject to confidentiality and may not disclose your personal data unlawfully or unnecessarily.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are required to do so under applicable laws.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve such purposes through other means, and the applicable legal requirements.
Once you are no longer a user of the Platform, we will retain and securely destroy your personal data in accordance with applicable laws and regulations.
Under certain circumstances, you have the right to:
For any of the above, please email us at support@numou.ae or send postal mail to the following address:
Numou Support Team
15th Floor Al Khatem Tower
Subject to any overriding legal obligations, requirements and/or exemptions, we will endeavour to respond to your request as soon as possible. We may ask further information from you to be able to respond to your request and ask you to provide proof of your identity.
If you feel that we do not comply with applicable data protection and privacy rules, you may lodge a complaint with the competent data protection authority, the ADGM Commissioner of Data Protection.
We may be required to update or change our Notice from time to time. We will upload an updated Notice on the Platform. If there are any significant changes to the Notice (e.g. if we decide to use your personal data in a manner different from that stated at the time it was collected), we will notify you by way of an email.
For any questions about this Notice, please contact the Numou Support Team at support@numou.ae .
